Exchange Policy
- Exchange is allowed once within the 101 days trial period.
- We provide a free pick-up and delivery service for exchanges if the mattress has not been unpackaging and fully opened; otherwise, an HK$300 logistics fee will apply.
- For size increases, the price differential will be applied between your original purchase and the exchanged size. For exchanges to a smaller size, if the mattress has not been unpackaging and fully opened, we will refund the price difference through the method you made the original purchase with.
- napnice reserves the right of final decision in case of any dispute arising from the above Terms and Conditions.
Customer Review
[cusrev_reviews_slider count="5" slides_to_show="3" show_products="true" product_links="false" sort_by="date" sort="DESC" categories="" product_tags="" tags="" products="current" color_ex_brdr="#ebebeb" color_brdr="#ebebeb" color_ex_bcrd="" color_bcrd="#ffffff" color_pr_bcrd="#f4f4f4" color_stars="#6E86C9" shop_reviews="false" count_shop_reviews="1" inactive_products="false" autoplay="true" avatars="initials" max_chars="0" min_chars="0" show_dots="false"]
Have questions?
Contact us now
