napnice is committed to providing you with the best sleep experience. If you are not satisfied with the product, we promise to collect the bed frame without any hidden fees. To ensure your body has enough time to adjust to the new bed frame, return arrangements will be available 30 days after receipt.

1. If you are not satisfied with the product, please contact our customer service team first.
2. The delivery team will arrive at the scheduled time to inspect and collect the bed frame and any accompanying gifts (if applicable)*.
3. Once we receive the returned bed frame, we will refund the full amount using the original payment method.

*Returned or exchanged bed frame must be in good condition, free from damage. If the bed frame shows signs of damage, mould, stains, odours, or bedbugs, it will not be eligible for return or exchange.

*Custom bed frame are non-returnable.

*12" passion pocket spring mattresses are non-returnable.

napnice is committed to providing you with the best sleep experience. If you are not satisfied with the product, we promise to collect the furniture without any hidden fees. To ensure your body has enough time to adjust to the new furniture, return arrangements will be available 30 days after receipt.

1. If you are not satisfied with the product, please contact our customer service team first.
2. The delivery team will arrive at the scheduled time to inspect and collect the furniture and any accompanying gifts (if applicable)*.
3. Once we receive the returned furniture, we will refund the full amount using the original payment method.

*Returned or exchanged furniture must be in good condition, free from damage. If the furniture shows signs of damage, mould, stains, odours, or bedbugs, it will not be eligible for return or exchange.

napnice is committed to providing you with the best sleep experience. If you are not satisfied with the product, we promise to collect the bedding without any hidden fees. To ensure your body has enough time to adjust to the new bedding, return arrangements will be available 30 days after receipt.

1. If you are not satisfied with the product, please contact our customer service team first.
2. The delivery team will arrive at the scheduled time to inspect and collect the bedding and any accompanying gifts (if applicable)*.
3. Once we receive the returned bedding, we will refund the full amount using the original payment method.

*Returned or exchanged bedding must be in good condition, free from damage. If the bedding shows signs of damage, mould, stains, odours, or bedbugs, it will not be eligible for return or exchange.

napnice is committed to providing you with the best sleep experience. If you are not satisfied with the product, we promise to collect the pillow and cushion without any hidden fees. To ensure your body has enough time to adjust to the new pillow and cushion, return arrangements will be available 30 days after receipt.

1. If you are not satisfied with the product, please contact our customer service team first.
2. The delivery team will arrive at the scheduled time to inspect and collect the pillow and cushion and any accompanying gifts (if applicable)*.
3. Once we receive the returned pillow and cushion, we will refund the full amount using the original payment method.

*Returned or exchanged pillow and cushion must be in good condition, free from damage. If the pillow and cushion shows signs of damage, mould, stains, odours, or bedbugs, it will not be eligible for return or exchange.